Data Systems Change & Training Manager - 22 Month Fixed Term Contract

Job Introduction

A key driver within our charity’s strategy is our ability to harness the benefits of our technology and data systems to help us create a world where diabetes can do no harm. As the Data Systems Change and Training Manager in our Corporate Services directorate, you’ll play a vital role in our fast-paced Data Strategy team helping colleagues across the UK to get the most from our new systems, improving the way we work with customer data and ultimately improving the customer experience for our millions of supporters.

Interview Date: TBC

Role Responsibility

You will devise, produce & deliver training programmes for colleagues working with our brand new central Data hub and CRMs. You’ll plan and deliver transformative change programmes to support teams working with the outputs of our systems, encouraging better reporting, extensive analysis and more effective data management across Diabetes UK. You’ll work closely to support our Project Managers and BAs to produce test & training materials to help ensure Diabetes UK gets the very best from its’ investment in our new technologies

The Ideal Candidate

You are an experienced trainer, both in person and via online tools, skilled in producing materials for and working with colleagues at all levels and with varying levels of technical ability. You understand Data systems and are able to simply explain technical topics in engaging and enthusiastic ways. You have a great understanding of the Theory of Change and know how to build communications plans to support colleagues to embrace new ways of working, to get the most from new systems.

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays 
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life  
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

For the 4.8 million people in the UK with diabetes, there’s no day off. So, at Diabetes UK, we’re leading the fight every day, campaigning for better care, treatment and support. We won’t stop until diabetes can do no harm.  

We are working to make sure that those affected by diabetes get the best care and support they need to live well with their condition and avoid life-changing complications.  We're leading the way by funding critical research, improving healthcare and treatment so we can reach our vision of a world where diabetes can do no harm.

Diabetes UK staff are motivated and experienced and extremely passionate about helping people affected by diabetes.  We have been fighting for people with diabetes for more than 80 years and changed millions of lives thanks to the new treatments, technology and policy changes we've been behind.

But there's more to do.  And you can be part of it.

We're a diverse bunch and as a charity we recognise and respect the value of everyone.

We’re very excited to have been placed in the top 30 best UK charities to work for, and in the top 75 best large companies in London.

We're committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all staff and volunteers to actively support this commitment.

We have a vision of a world where diabetes can do no harm.  If you’d like to be part of that, why not join us? 

To learn more about the work we do please visit our website

Diabetes UK