Senior Community Fundraising Manager - Retention

Job Introduction

Our Community Fundraising Team are a nationwide team, supporting individuals and groups across the UK to raise vital funds for people living with and affected by diabetes.

It’s an exciting time to be part of Community Fundraising at Diabetes UK, as we continue to grow our supporter base and introduce new products to our portfolio.  

As Senior Manager, you will play a key part in delivering our strategy – helping us to reach new communities, create local impact and build our national presence.

With your help, we can reach more people and get one step closer to a world where diabetes can do no harm.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.

Interview dates

Stage 1: 16-18 May 2023

Stage 2: 24-25 May 2023

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK.  You might find the following resources useful:

• To view a full list of accepted documents and the checks employers are required to make click here
• To view guidance on proving your right to work to an employer click here

If you have any questions, please contact HRAdvice@diabetes.org.uk

Role Responsibility

As Senior Community Fundraising Manager, you will be responsible for leading a geographically dispersed team to deliver local fundraising plans and increase community engagement. You will lead your team to grow NET income and use robust tools to quantify their impact, on a local and national level.  

With a specific focus on supporter retention, the role will help Diabetes UK improve supporter experience and optimise value from existing community supporters. The successful candidate will be responsible for implementing our ambitious retention plans over the next 12 months, with a strong focus on developing supporter journeys and driving loyalty.  

The Ideal Candidate

To be successful in this role you will be an experienced Community Fundraiser, with great leadership qualities to lead a nationally dispersed team.

You’ll be a collaborator, able to quickly build rapport with a range of stakeholders, and work across the organisation to achieve shared goals. Excellent communication will be one of your strongest skills, and you are comfortable presenting your ideas with authority and influence. 

You’ll use your data-driven nature to implement our ambitious retention plans, with the ability to collect and interpret insights to inform decision making.

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
• 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life  
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

For nearly 5 million people with diabetes in the UK, there’s no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won’t stop until diabetes can do no harm.

With more people than ever living with diabetes and millions more at risk of developing type 2, our work has never been more needed. We make sure they get the care and support needed to live well with diabetes and avoid devastating complications.

We fund critical research, which has led to life-changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission. Now, we want to do this for everyone and find a cure.

We can’t do any of this without you. Our staff are passionate and determined about helping everyone affected by diabetes. For over 85 years, they’ve been behind vital policy changes, as well as new treatments and technologies to make living with diabetes easier every day.

But there’s more to do. And you can be part of it.

We’re a really diverse bunch and we recognise and respect your value as an individual. As well as helping people with diabetes, you’ll be part of one of the top 30 Best UK Charities to Work For, and one of the top 75 Best Large Companies in London.

We’re committed to protecting and promoting the welfare of children and adults at risk, and we need our staff and volunteers to support this.

Our vision is a world where diabetes can do no harm. Join us today, and together, we can make that a reality.

To find out more about what we do, check out our website.

Diabetes UK