Campaign Manager (6 month FTC)

Job Introduction

At Diabetes UK we’re committed to understanding our customers (service users or supporters) better so we can offer the right content, information and support to best meet their needs. A key part of this is respecting and taking care of people’s personal data.

To support our work in this area we are looking for a dynamic Campaign Manager to join us on a fixed term basis (6 months) to take the lead on developing, delivering and evaluating a new consent capture campaign in relation to Special Category Data collection.

Interviews: w/c 15 November 2021.

Any face to face interviews will be taking place at Wells Lawrence House, London

Role Responsibility

Working within the Strategic Marketing team, but with close links to Information Governance and wider teams, the successful candidate will be responsible for delivering a direct marketing campaign using data to inform the best approach to maximising responses.

You’ll take the lead on the campaign from end to end, collaborating with key stakeholders across the organisation to deliver a range of tailored communications to supporters using the most appropriate channels for a successful outcome. You’ll use insight and data to guide decision making and take a flexible ‘test and learn’ approach to ensure we’re reaching our customers effectively at every stage of the campaign. You’ll keep stakeholders informed throughout the campaign and deliver a full evaluation and set of learnings on completion.

The Ideal Candidate

This role would suit someone with previous experience of individual giving, campaigning or consent campaigns in a fundraising environment. You’ll have a good understanding of data compliance and optimisation and be comfortable working with – and understanding - large volumes of data and using this as the basis for decision making. You’ll ideally have experience of developing and delivering direct marketing campaigns across channels and managing data to segment audiences and tailor your approach. You’ll have excellent communication skills and be able to build strong working relationships across the organisation to drive this critical work forward.

If you love data, have experience in delivering direct marketing campaigns and are committed to taking care of people’s personal data, this is the role for you!

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays 
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life  
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

For the 4.8 million people in the UK with diabetes, there’s no day off. So, at Diabetes UK, we’re leading the fight every day, campaigning for better care, treatment and support. We won’t stop until diabetes can do no harm.  

We are working to make sure that those affected by diabetes get the best care and support they need to live well with their condition and avoid life-changing complications.  We're leading the way by funding critical research, improving healthcare and treatment so we can reach our vision of a world where diabetes can do no harm.

Diabetes UK staff are motivated and experienced and extremely passionate about helping people affected by diabetes.  We have been fighting for people with diabetes for more than 80 years and changed millions of lives thanks to the new treatments, technology and policy changes we've been behind.

But there's more to do.  And you can be part of it.

We're a diverse bunch and as a charity we recognise and respect the value of everyone.

We’re very excited to have been placed in the top 30 best UK charities to work for, and in the top 75 best large companies in London.

We're committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all staff and volunteers to actively support this commitment.

We have a vision of a world where diabetes can do no harm.  If you’d like to be part of that, why not join us? 

To learn more about the work we do please visit our website

Diabetes UK