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Volunteering and Outreach Manager - London (FTC September 2022)

Job Introduction

As Volunteering and Outreach Manager for London you will bring a genuine passion for and substantial experience in volunteer management to inspire, motivate and support our incredible family of groups and volunteers whilst inspiring others to join us. You will be an excellent communicator and enjoy working with a broad range of individuals from different age groups, ethnicities, cultures and backgrounds and will be skilled at developing and managing such relationships to help us achieve our vision of world where diabetes can do no harm. You will have an excellent understanding of the power of both structured and informal peer support and experience in managing such programmes and activities both face-to-face and online to help us grow our offer and reach. You will enjoy and be skilful at building strategic relationships with external partners that help us to reach out to people living with diabetes and increase awareness and understanding of the diabetes. 

Interviews: 30 September 2021

Role Responsibility

As Volunteering and Outreach Manager for London you will play a key role in supporting the development of, and delivery of volunteering and outreach plans that support Diabetes UK’s outcomes-led strategy. You will manage the Volunteer Support Officer and ensure appropriate systems and processes are in place and adhered to. You will work closely with our Local Groups, communities and volunteers in support of our strategy, supporting them to reach and connect safely and effectively with people, healthcare systems and stakeholders in their local areas. You will establish and build on external partnerships with corporates and community organisations that enable us to reach out and engage with identified key audiences in the region. You will be confident and skilled at organising and delivering talks, training and events to diverse audiences in a face-to-face and online environment, and in supporting and enabling others to do so too. You will also be responsible for developing, delivering and growing our online structured peer support offer, as well as our informal peer support offer. 

The Ideal Candidate

As Volunteering and Outreach Manager you will have a strong sense of team combined with an ability to stand on one’s own feet. You will be passionate about facilitating and enabling the involvement of people with diabetes in our work. You will believe firmly in our vision and strategy. You will have an excellent understanding of, and respect for what motivates people to volunteer and the important role volunteering and peer support plays in enabling us to achieve our vision. You will be an excellent communicator, skilled in volunteer management; relationship building; project management; event organisation; facilitation and delivering training. You will have an ability to see the bigger picture and think strategically alongside an understanding of how to measure and evaluate the impact of our work to ensure it is making a difference. 

Package Description

What we can offer you: 

  • Generous annual leave starting at 25 days plus bank holidays 
  • A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments
  • Early finish Friday and flexible working as part of our approach to activity based working
  • Discounts on gym membership
  • Employee assistance programme to give you support on any issues that come up in life  
  • Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
  • Very active social scene including sport teams, gardening and other activities 
  • Generous pension provision, life assurance and income protection insurance
  • Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

For the 4.8 million people in the UK with diabetes, there’s no day off. So, at Diabetes UK, we’re leading the fight every day, campaigning for better care, treatment and support. We won’t stop until diabetes can do no harm.  

We are working to make sure that those affected by diabetes get the best care and support they need to live well with their condition and avoid life-changing complications.  We're leading the way by funding critical research, improving healthcare and treatment so we can reach our vision of a world where diabetes can do no harm.

Diabetes UK staff are motivated and experienced and extremely passionate about helping people affected by diabetes.  We have been fighting for people with diabetes for more than 80 years and changed millions of lives thanks to the new treatments, technology and policy changes we've been behind.

But there's more to do.  And you can be part of it.

We're a diverse bunch and as a charity we recognise and respect the value of everyone.

We’re very excited to have been placed in the top 30 best UK charities to work for, and in the top 75 best large companies in London.

We're committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all staff and volunteers to actively support this commitment.

We have a vision of a world where diabetes can do no harm.  If you’d like to be part of that, why not join us? 

To learn more about the work we do please visit our website

Diabetes UK

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