Social Media Manager

Job Introduction

With the number of people living with and at risk of diabetes growing every day, our work has never felt more needed, or relevant. Our marketing and communications teams are central to helping us reach more people than ever to achieve our vision of a world where diabetes can do no harm.

Our owned social media channels are a powerful communication tool for us, playing a crucial role in helping us reach, engage, inform and support people affected by diabetes. That’s why we’re looking for a brilliant social media manager to develop our strategy and deliver maximum impact through our social media channels.

Interviews w/c 21 June 2021

Role Responsibility

Working within the Marketing & Communications division, this exciting role will be responsible for developing and delivering Diabetes UK’s organic social media strategy, as well as the day-to-day management of our social media calendar. Alongside this, an important part of the role will be proactively seeking opportunities for Diabetes UK to be ‘on the pulse’ and join wider, relevant conversations on social media.

The successful candidate will play a crucial role in helping us to reach new audiences and deepen our relationship with existing supporters, in order to drive awareness, engagement and conversions for key products and services. They will also work closely with internal teams to embed the principles of good social media engagement across Diabetes UK.

The Ideal Candidate

The ideal candidate will be a marketing and communications expert, with significant experience developing and delivering social media channel strategies, ideally in a charity environment. They will have a good working knowledge of social media management platforms and social listening tools, be proficient in day-to-day social media content and community management, and confident identifying trending topics and opportunities for Diabetes UK to plug into wider conversations amongst our online communities.

They will be a skilled copywriter with experience of creating engaging social media content tailored to different audiences and channels, and be adept at building strong working relationships with internal and external stakeholders.

This is a brilliant role for someone with the passion, ideas and skills to shape and develop our social media presence and unlock the potential of these channels to deliver the greatest possible impact for Diabetes UK and the people we support.

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays 
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life  
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

Diabetes is the most devastating and fastest growing health crisis of our time.  There are currently more than 3.9 million people in the UK diagnosed with diabetes, and just under 1 million more with undiagnosed type 2.

We are working to make sure that those affected by diabetes get the best care and support they need to live well with their condition and avoid life-changing complications.  We're leading the way by funding critical research, improving healthcare and treatment so we can reach our vision of a world where diabetes can do no harm.

Diabetes UK staff are motivated and experienced and extremely passionate about helping people affected by diabetes.  We have been fighting for people with diabetes for more than 80 years and changed millions of lives thanks to the new treatments, technology and policy changes we've been behind.

But there's more to do.  And you can be part of it.

We're a diverse bunch and as a charity we recognise and respect the value of everyone.

We've recently been awarded a One Star Accreditation status by Best Companies.  And this year we were named 65th in the top 100 not-for-profit organisations in the Sunday Times Best Companies to Work For list. 

We're committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all staff and volunteers to actively support this commitment.

We have a vision of a world where diabetes can do no harm.  If you’d like to be part of that, why not join us? 

To learn more about the work we do please visit our website

Diabetes UK