Services Project Manager (12 month fixed-term contract)

Job Introduction

We are seeking to appoint a project manager on a fixed term contract for one year initially to our Services team. This is a key role to lead, support and guide teams across Diabetes UK as we seek to support our strategic development priorities, integrate new ways of working, reporting, analysis, and strategic planning that will enable us to achieve our strategic outcomes and deliver greater impact for people living with and at risk of diabetes. The role sits within the Services team of the operations directorate and will be required to form productive relationships with colleagues in other directorates. 

Interviews: 1 December 2022 (face-to-face at Wells Lawrence House, London)

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK.  You might find the following resources useful:

• To view a full list of accepted documents and the checks employers are required to make click here
• To view guidance on proving your right to work to an employer click here

 If you have any questions, please contact HRAdvice@diabetes.org.uk   

Role Responsibility

As Project Manager for Services, you will be responsible for leading and delivering on a portfolio of change projects that will enable Diabetes UK to increase our impact and relevance to people living with and at risk of diabetes.

You will support the Assistant Director for Services to deliver a number of changes to how we strategically plan and align resource across the Services team. You will also support and work with the senior leaders in the Services Team to scope what is needed to deliver our strategic outcomes and so we can more effectively collaborate across directorates.

You will act as a source of help, supporting, connecting, and guiding teams to embed new ways of working including to monitor and track impact for our outcomes chains, and creating seamless user journeys. You will take the lead on a phase 2 Services Learning Review and you will support senior leaders in the Services Team with their plans and improvement initiatives that arise from our Strategic Development Priorities.

The Ideal Candidate

The ideal candidate will have experience successfully managing, developing and reviewing processes across organisations. You should have experience of change management and of supporting teams during times of change. Experience of business management, planning and budgets along with an understanding of management assurance, risk management and governance are key.

You should be an effective and efficient project manager and be able to build positive relationships that support change. Highly developed interpersonal and relationship-building skills, and the ability to work co-operatively, openly, collaboratively, and effectively with a wide range of internal colleagues and external partners is essential.

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays 
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life  
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

For nearly 5 million people with diabetes in the UK, there’s no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won’t stop until diabetes can do no harm.

With more people than ever living with diabetes and millions more at risk of developing type 2, our work has never been more needed. We make sure they get the care and support needed to live well with diabetes and avoid devastating complications.

We fund critical research, which has led to life-changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission. Now, we want to do this for everyone and find a cure.

We can’t do any of this without you. Our staff are passionate and determined about helping everyone affected by diabetes. For over 85 years, they’ve been behind vital policy changes, as well as new treatments and technologies to make living with diabetes easier every day.

But there’s more to do. And you can be part of it.

We’re a really diverse bunch and we recognise and respect your value as an individual. As well as helping people with diabetes, you’ll be part of one of the top 30 Best UK Charities to Work For, and one of the top 75 Best Large Companies in London.

We’re committed to protecting and promoting the welfare of children and adults at risk, and we need our staff and volunteers to support this.

Our vision is a world where diabetes can do no harm. Join us today, and together, we can make that a reality.

To find out more about what we do, check out our website.

Diabetes UK