Senior Insight and Analysis Manager

Job Introduction

We are looking for a Senior Manager to lead our approach to Insight and Analysis at Diabetes UK. This key role in the Engagement and Fundraising Directorate has a significant impact on the work we do and how we engage with supporters and customers. This role will ensure that we fully use insight and analysis to help shape decisions and investments, helping us deliver our organisational outcomes.

This is an exciting time at Diabetes UK, as we work to develop our 2020-25 strategy. We know that becoming a more pro-active, data-driven organisation is key to achieving our ambitions and this role will play a key part of helping us drive the change we want to see. This role would suit someone who is passionate about the role data and insight can play in driving improvement, who embraces and champions change, and who can balance reactive demands with work.

Role Responsibility

Leading a team of specialist customer and data analysts, you will help us transform how we use insight and analysis at Diabetes UK. From feedback and knowledge of our customers, to evaluation of our engagement activities, you will help us embed insight in everything we do. Working to support the delivery of our Data Strategy, you will help us maximise our insight, as well as ensuring we are reach more of our target audiences and that they have an excellent experience with us.

The Ideal Candidate

The ideal candidate will have a strong understanding of data and delivering impactful insight through a range of quantitative and qualitative analysis. Experience of embedding an insight led approach to marketing activities is essential, as is strong experience of managing and supporting a multi-purpose team.

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays 
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working 
• Discounts on gym membership and days out 
• Employee assistance programme to give you support on any issues that come up in life  
• Annual season ticket loan 
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

Diabetes is the most devastating and fastest growing health crisis of our time.  There are currently 3.8 million people in the UK diagnosed with diabetes, and 1 million more with undiagnosed Type 2.

We are working to make sure that those affected by diabetes get the best care and support they need to live well with their condition and avoid life-changing complications.  We're leading the way by funding critical research, improving healthcare and treatment so we can reach our vision of a world where diabetes can do no harm.

Diabetes UK staff are motivated and experienced and extremely passionate about helping people affected by diabetes.  We have been fighting for people with diabetes for more than 80 years and changed millions of lives thanks to the new treatments, technology and policy changes we've been behind.

But there's more to do.  And you can be part of it.

We're a diverse bunch and as a charity we recognise and respect the value of everyone.

We've recently been awarded a One Star Accreditation status by Best Companies.  And this year we were named 65th in the top 100 not-for-profit organisations in the Sunday Times Best Companies to Work For list. 

We're committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all staff and volunteers to actively support this commitment.

We have a vision of a world where diabetes can do no harm.  If you’d like to be part of that, why not join us? 

To learn more about the work we do - Click here

Diabetes UK