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Senior Individual Giving Executive - Membership

Job Introduction

The Individual Giving Team is responsible for raising over £21 million annually, to help create a world where diabetes can do no harm.  Membership is a key strategic focus for Diabetes UK, with over 90,000 existing members and an annual income in excess of £2 million.  Membership ensures Diabetes UK has the ability to fund even more work that enables us to better diagnose and treat those living with diabetes and provides members with the knowledge to manage their condition confidently.

We have ambitious plans for membership here at Diabetes UK.  After undergoing a significant transformation in 2018 the members need to be transitioned on to the new scheme during 2019 and the Individual Giving Manager – Membership will be instrumental in supporting the delivery of this improved product.

Interviews: 28 June 2019        

Role Responsibility

A key member of the Individual Giving team, this role is responsible for managing the day to day activities of our Membership programme.  The role will involve the cost effective and timely delivery of multiple direct marketing campaigns to new and current members.  You will also be an advocate for membership, looking for opportunities to promote membership whilst ensuring the wider organisation is aware of the scheme and its benefits for people living with or affected by diabetes.

The Ideal Candidate

  • Experience In a direct marketing role.
  • Creative and confident, valuing research and pay close attention to accuracy.
  • Well-organised, proactive and able to prioritise own work; with strong project management and planning skills. 
  • Highly effective at communicating and have strong interpersonal skills.
  • A strong team player, motivator of self and others, with the ability to deputise for the Senior Membership Manager where appropriate.
  • Pragmatic and take an evidence based approach to problem solving.

Package Description

What we can offer you: 

  • Generous annual leave starting at 25 days plus bank holidays 
  • A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
  • Early finish Friday and flexible working 
  • Discounts on gym membership and days out 
  • Employee assistance programme to give you support on any issues that come up in life  
  • Annual season ticket loan 
  • Very active social scene including sport teams, gardening and other activities 
  • Generous pension provision, life assurance and income protection insurance
  • Cycle to work scheme (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

Diabetes is the most devastating and fastest growing health crisis of our time.  There are currently 3.8 million people in the UK diagnosed with diabetes, and 1 million more with undiagnosed Type 2.

We are working to make sure that those affected by diabetes get the best care and support they need to live well with their condition and avoid life-changing complications.  We're leading the way by funding critical research, improving healthcare and treatment so we can reach our vision of a world where diabetes can do no harm.

Diabetes UK staff are motivated and experienced and extremely passionate about helping people affected by diabetes.  We have been fighting for people with diabetes for more than 80 years and changed millions of lives thanks to the new treatments, technology and policy changes we've been behind.

But there's more to do.  And you can be part of it.

We're a diverse bunch and as a charity we recognise and respect the value of everyone.

We've recently been awarded a One Star Accreditation status by Best Companies.  And this year we were named 65th in the top 100 not-for-profit organisations in the Sunday Times Best Companies to Work For list. 

We're committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all staff and volunteers to actively support this commitment.

We have a vision of a world where diabetes can do no harm.  If you’d like to be part of that, why not join us? 

To learn more about the work we do - click here

Diabetes UK

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