Resources and Communications Coordination Manager, Type 1 Services

Job Introduction

Our Lives, Our Choices, Our Voices is a 5-year programme supporting children and young people to live better with type 1 diabetes, and to change the shape of diabetes care for others like them. We want to empower children and young people to believe in themselves and not be limited by their condition – now or in the future.

As Communications & Resources Coordination Manager, you will oversee the development of a programme-wide strategic plan for communications and resources, to reach, engage and support more children, young people and families than ever before. You will work with colleagues across regional, national and UK-wide teams, and with networks of Young Leaders, to develop messaging and resources that are authentically for and by children and young people. You will collaborate with children and young people living with type 1 diabetes to identify and prioritise gaps in the resources available to them, and will work closely with colleagues and external partners to deliver high-quality products that are accessible have lasting value for years to come.

This is a fantastic opportunity to get involved at the beginning of an ambitious and exciting initiative that will see us reaching and supporting more children and young people living with type 1 diabetes than ever before.

Interview Date: 16 August 2022

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK.  You might find the following resources useful:

• To view a full list of accepted documents and the checks employers are required to make click here
• To view guidance on proving your right to work to an employer click here

 If you have any questions, please contact HRAdvice@diabetes.org.uk   

Role Responsibility

As Digital Resources & Communications Officer you will use your experience to:

• Deliver a coordinated and programme-wide communications plan, building on work in regions and nations, that maximises our engagement and impact across the UK.
• Work with colleagues and the diabetes community on development of digital resources, assessing our existing offer alongside external resources and against the needs of children and young people.
• Work closely with children and young people to ensure that resources and communications reflect their needs and experiences, and feature their own voices.
• Champion the use of creative methods to capture direct, first person experiences of living with diabetes, and the value of co-creation of ideas and co-production of messaging and resources.
• Design and deliver initiatives to reach and support more children and families at diagnosis, in particular through healthcare professionals.

The Ideal Candidate

This role calls for someone with a strong track record of working in partnership with children and young people, to produce communications messaging and resources that are meaningful to them, and come directly from their own experiences. You will be a natural collaborator, a confident facilitator, and a tireless champion for meaningful involvement of children and young people across the programme. You will need to be a highly competent project manager, working on your own initiative as well as in partnership to achieve objectives – and you will be able to act in an advisory capacity to colleagues, giving the benefit of your expertise without overstepping or taking over.

This role will require occasional travel around the UK, including to our London office – you must be able to work evenings and weekends, with some overnight stays.

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays 
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life  
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

For nearly 5 million people with diabetes in the UK, there’s no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won’t stop until diabetes can do no harm.

With more people than ever living with diabetes and millions more at risk of developing type 2, our work has never been more needed. We make sure they get the care and support needed to live well with diabetes and avoid devastating complications.

We fund critical research, which has led to life-changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission. Now, we want to do this for everyone and find a cure.

We can’t do any of this without you. Our staff are passionate and determined about helping everyone affected by diabetes. For over 85 years, they’ve been behind vital policy changes, as well as new treatments and technologies to make living with diabetes easier every day.

But there’s more to do. And you can be part of it.

We’re a really diverse bunch and we recognise and respect your value as an individual. As well as helping people with diabetes, you’ll be part of one of the top 30 Best UK Charities to Work For, and one of the top 75 Best Large Companies in London.

We’re committed to protecting and promoting the welfare of children and adults at risk, and we need our staff and volunteers to support this.

Our vision is a world where diabetes can do no harm. Join us today, and together, we can make that a reality.

To find out more about what we do, check out our website.

Diabetes UK