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Research and Operations Lead

Job Introduction

The Philanthropy and Partnerships team at Diabetes UK consists of 19 people, securing income and non-financial support from corporate partners, trusts and foundations and major donors. The Research and Operations Lead sits across the Philanthropy and Partnerships team. It is ultimately accountable for Research and Operations delivering excellent prospecting, applying sector insight to fundraising activity, developing stewardship assets and materials, and project managing key change programmes. It provides specialist expertise and leadership around data and databases, internal reporting, compliance and GDPR, and is expected to identify and address where our processes or approaches could be innovated and improved. This role is networked across the organisation, engaging stakeholders at all levels in support of team objectives and goals.

Interview Dates

Stage 1: 11 & 12 July 2022 via Microsoft Teams

Stage 2: 15 & 19 July 2022 face-to-face in London, E1 1FH

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK.  You might find the following resources useful:

  • To view a full list of accepted documents and the checks employers are required to make click here
  • To view guidance on proving your right to work to an employer click here

 If you have any questions, please contact HRAdvice@diabetes.org.uk   

Role Responsibility

You will lead your team to deliver prospect research, stewardship activities, project management, internal reporting and innovate processes across the Philanthropy and Partnerships team. You will use your specialist knowledge and experience to ensure fundraising best practice and deploy data driven strategies to enhance team efficiency, impact and ROI. You will lead on key change programmes that fall within the remit of this role, representing us internally in relevant working and strategy groups. You will line manage the Stewardship and Events Officer and Research and Data Officer and work closely with the Business Development Manager to identify prospects and priority projects that the team can take to partners and donors. As a member of Philanthropy and Partnership’s Senior Management Team, you will play a key role in helping us achieve our ambitions for impact and growth.      

The Ideal Candidate

  • You will think strategically and manage and execute long term projects that can drive change
  • You will demonstrate excellent research skills and an in-depth knowledge of databases, GDPR, excel and fundraising compliance
  • You will have excellent people skills and be able to communicate complex information clearly and succinctly to a wide range of audiences
  • You will be analytical, outcome and delivery focused, with a track record of stakeholder stewardship and engagement
  • You will have experience of working in high value fundraising, stewardship best practice and strategic prospect research

Package Description

What we can offer you: 

  • Generous annual leave starting at 25 days plus bank holidays 
  • A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments
  • Early finish Friday and flexible working as part of our approach to activity based working
  • Discounts on gym membership
  • Employee assistance programme to give you support on any issues that come up in life  
  • Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
  • Very active social scene including sport teams, gardening and other activities 
  • Generous pension provision, life assurance and income protection insurance
  • Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

For nearly 5 million people with diabetes in the UK, there’s no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won’t stop until diabetes can do no harm.

With more people than ever living with diabetes and millions more at risk of developing type 2, our work has never been more needed. We make sure they get the care and support needed to live well with diabetes and avoid devastating complications.

We fund critical research, which has led to life-changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission. Now, we want to do this for everyone and find a cure.

We can’t do any of this without you. Our staff are passionate and determined about helping everyone affected by diabetes. For over 85 years, they’ve been behind vital policy changes, as well as new treatments and technologies to make living with diabetes easier every day.

But there’s more to do. And you can be part of it.

We’re a really diverse bunch and we recognise and respect your value as an individual. As well as helping people with diabetes, you’ll be part of one of the top 30 Best UK Charities to Work For, and one of the top 75 Best Large Companies in London.

We’re committed to protecting and promoting the welfare of children and adults at risk, and we need our staff and volunteers to support this.

Our vision is a world where diabetes can do no harm. Join us today, and together, we can make that a reality.

To find out more about what we do, check out our website.


Diabetes UK


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