Regional Support Officer - North West

Job Introduction

Diabetes UK in the North of England is looking for a Regional Support Officer to help us organise events, engage communities and help people with diabetes improve the NHS in the North West Region.

You will be a key member of our team, working closely with volunteering colleagues. If you have experience of office administration, organising events, and engaging communities, then we would like to hear from you.

The role will be based at our office in Warrington. The role is for two days per week – Mondays and Tuesdays. The role is initially offered for a six month period as part of a job share trial but it is expected that, if these arrangements prove successful, the post can be made permanent.

For an informal discussion please contact Stephen Ryan, Head of the North of England at stephen.ryan@diabetes.org.uk

Role Responsibility

• You will be responsible for making sure the North West region office runs effectively and efficiently.
• You will be the first point of contact for information and support services for the North West region for people with diabetes, their families and carers, for healthcare professionals and for the general public.
• You will be responsible for the organisation and smooth running of a number of events in the region including venue and delegate management, promotion and evaluation.
• You will coordinate and provide one to one management of general office volunteers.
• You will assist the Regional Head to review monthly management accountants and take appropriate action to rectify any discrepancies.
• You will provide basic IT support within the Regional Office, working with central office IT department as needed.

The Ideal Candidate

The best person for this job will be able to:

• prioritise and manage a varied workload efficiently
• work in a small team to help deliver activities and projects
• communicate with a range of different audiences
• Work flexible hours - evenings and occasional weekends.

The best person for this job will have experience in:

• Using organisational databases
• Organising events from finding venues to delivery
• Working with volunteers

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays 
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working 
• Discounts on gym membership and days out 
• Employee assistance programme to give you support on any issues that come up in life  
• Annual Season ticket loan 
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and permanent health insurance 

About the Company

Diabetes is the most potentially devastating – and fastest growing – health crisis of our time, requiring ongoing high-quality care and support. There are currently 4.5 million people in the UK living with diabetes, and 11.9 million more at increased risk of getting Type 2 diabetes. Those diagnosed face the risk of life-changing, and life-limiting, complications, unless they are given the very best care and the support they need to manage their condition well. As a society we need to work together now – and take action now – to fund critical research, improve healthcare and treatment, and prevent yet more people developing this potentially life-threatening condition. 

Diabetes UK is a forward thinking and commercially focused organisation, and is the leading charity for the 4.5 million people with the condition in the UK.

As we continue to improve our processes, through continual development and change, this is an exciting time to join us. With established funding streams and following on from the success of our previous five-year plan, we are in a strong position to continue developing and responding to changing environments.

We rely heavily upon the expertise and motivation of our staff in order to work towards our many aims and meet objectives. We aim to be an equal opportunity employer; the organisation recognises and respects the value and diversity of all. We gladly make the adjustments required for people with disabilities to join us. Our diverse functions mean that we can offer you a wide range of rewarding career opportunities.

Diabetes UK is committed to safeguarding and promoting the welfare of children, young people and vulnerable and expects all staff and volunteers to actively support this commitment. 

Diabetes UK recognises and respects the value and diversity of all. 

We have a vision of a world where diabetes can do no harm – if you’d like to be part of that, why not join us? 

To learn more about the work we do - Click here

Diabetes UK