Regional Support Officer - London Region

Job Introduction

The role of London Regional Support Officer is key to the smooth running of the region. Working across a small and busy team this role is the first point of call for any enquiries.  Working with the London Regional team you will provide administrative support as we engage with many communities, organisations, Health Care Professional across London to deliver on our five-year strategy ‘A generation to end the harm’.     

Interview date 30 November 2021 

Any face to face interviews will be taking place in the London Office 

Role Responsibility

As Regional Support Officer for London you will be the first point of contact in the region for enquiries from the general public and external organisations. This is largely an administrative role which supports the rest of the team with conferences, and other face-to-face awareness events from planning, coordination and delivery. You will be required to use a variety of platforms and tools to deliver on-line events which will continue to be a large part of what we do. You will also maintain financial records and management systems.  

The Ideal Candidate

You will be enthusiastic and have excellent communication and IT skills. You will be self-motivated and able to deliver excellent customer focused outcomes. You will enjoy working in a small team. You will be competent in using databases and financial management systems to record activity and spend. You will be able to have flexibility to enable some evening and occasional weekend working.

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays 
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life  
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

For the 4.8 million people in the UK with diabetes, there’s no day off. So, at Diabetes UK, we’re leading the fight every day, campaigning for better care, treatment and support. We won’t stop until diabetes can do no harm.  

We are working to make sure that those affected by diabetes get the best care and support they need to live well with their condition and avoid life-changing complications.  We're leading the way by funding critical research, improving healthcare and treatment so we can reach our vision of a world where diabetes can do no harm.

Diabetes UK staff are motivated and experienced and extremely passionate about helping people affected by diabetes.  We have been fighting for people with diabetes for more than 80 years and changed millions of lives thanks to the new treatments, technology and policy changes we've been behind.

But there's more to do.  And you can be part of it.

We're a diverse bunch and as a charity we recognise and respect the value of everyone.

We’re very excited to have been placed in the top 30 best UK charities to work for, and in the top 75 best large companies in London.

We're committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all staff and volunteers to actively support this commitment.

We have a vision of a world where diabetes can do no harm.  If you’d like to be part of that, why not join us? 

To learn more about the work we do please visit our website

Diabetes UK