Regional Support Officer - London

Job Introduction

The role of London Regional Support Officer is key to the smooth running of the region. Working across a small and busy team this role is the first point of call for any enquiries.  Working with the London Regional team you will provide administrative support as we engage with many communities, organisations, Health Care Professional across London to deliver on our five-year strategy ‘A generation to end the harm’.     

Interview: 31 January 2022 (via Teams)

Role Responsibility

As Regional Support Officer for London you will be the first point of contact in the region for enquiries from the general public and external organisations. This is largely an administrative role which supports the rest of the team with conferences, and other face-to-face awareness events from planning, coordination and delivery. You will be required to use a variety of platforms and tools to deliver on-line events which will continue to be a large part of what we do. You will also maintain financial records and management systems.  

The Ideal Candidate

You will be enthusiastic and have excellent communication and IT skills. You will be self-motivated and able to deliver excellent customer focused outcomes. You will enjoy working in a small team. You will be competent in using databases and financial management systems to record activity and spend. You will be able to have flexibility to enable some evening and occasional weekend working.

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK. You might find the following resources useful:

• To view a full list of accepted documents and the checks employers are required to make click here
• To view guidance on proving your right to work to an employer click here

 If you have any questions, please contact HRAdvice@diabetes.org.uk   

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays 
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life  
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

For nearly 5 million people with diabetes in the UK, there’s no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won’t stop until diabetes can do no harm.

With more people than ever living with diabetes and millions more at risk of developing type 2, our work has never been more needed. We make sure they get the care and support needed to live well with diabetes and avoid devastating complications.

We fund critical research, which has led to life-changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission. Now, we want to do this for everyone and find a cure.

We can’t do any of this without you. Our staff are passionate and determined about helping everyone affected by diabetes. For over 85 years, they’ve been behind vital policy changes, as well as new treatments and technologies to make living with diabetes easier every day.

But there’s more to do. And you can be part of it.

We’re a really diverse bunch and we recognise and respect your value as an individual. As well as helping people with diabetes, you’ll be part of one of the top 30 Best UK Charities to Work For, and one of the top 75 Best Large Companies in London.

We’re committed to protecting and promoting the welfare of children and adults at risk, and we need our staff and volunteers to support this.

Our vision is a world where diabetes can do no harm. Join us today, and together, we can make that a reality.

To find out more about what we do, check out our website.

Diabetes UK