This is an exciting time to join the Community Fundraising Team. With our new organisational vision of ‘a world where diabetes can do no harm’ we are developing a brand new strategic direction for the team and we are looking for individuals to play a crucial role in delivering our exciting plans for growth.
This is a great opportunity for an experienced community fundraiser to join our dynamic team. We are looking for a proactive candidate with experience of working with individuals, voluntary groups, local organisations and businesses to achieve income targets. You will be skilled at building and maintaining effective relationships with supporters and colleagues alike, working across the organisation to achieve organisational goals.
This role is home based, and covers the east of Scotland. Interviews will be held Tuesday 20 & Wednesday 21 February 2018 in Glasgow.
Budgets and targets
- To deliver income, expenditure and participant targets by delivering the Community Fundraising strategy in the region
- Ensuring that accurate and up to date financial and supporter records are maintained and accessible, and follow organisational guidelines
- To provide real-time reporting information about activity and performance as necessary and upon request
Generating fundraised income
- Build and maintain lasting relationships with existing and prospective supporters in the region through face-to-face meetings, events, phone and email communication
- Responding to enquiries from the public, volunteers, fundraisers (by phone, e-mail, mail and in person), providing an exceptional level of supporter care, resulting in long-term relationships with Diabetes UK
- Develop income from local corporates and other organisations, working with the Central Office team
- Working with the rest of the organisation to build relationships with Diabetes UK beneficiaries and people affected by diabetes, using local opportunities (Family Days, Care Events, Living with Diabetes days, Diabetes Voices etc.).
- Proactively using the database to develop and manage supporter relationships
- To support donors and fundraisers who are giving In Memory
- Working with Voluntary Groups to support fundraising activities
- With the Volunteer development team, recruiting and engaging volunteers to support our fundraising activities
Marketing and promotion
- Work with the Communications team to market and promote activity to local media, publications, social and digital media
- Develop ‘Your Way’ stories for the Diabetes UK Website and internal communication channels
- Building collaborative working relationships with and delegating effectively to the Fundraising Coordinators
- Building collaborative working relationships with all areas of the organisation, and in particular the regional and national offices
- Undertaking administrative duties as required
- Represent Diabetes UK at external events and attending supporter, volunteer and other events as required (this will involve some evening and weekend work)
- Recruiting and supervising or assisting with the recruitment and supervision of the work of volunteers
- Perform other tasks as required by the Area Fundraising Manager to achieve the overall objectives of the team and Diabetes UK.
The Ideal Candidate
The best person for this job will be able to:
- Work independently, managing their own workload and taking the initiative to get things done
- Be highly organised and methodical
- Have strong communication written and verbal skills using a variety of channels including, phone, e-mail, mail and face to face
- Be able to present to groups confidently
- Have a commitment to customer care and relationship development
- Work under pressure and to meet deadlines
- Work as part of a team
- Excellent numeracy and literacy skills
- Have an understanding of diabetes and the issues surrounding the condition
- Maintain a positive, solution focussed attitude to work
The best person for this job will have experience in:
- Building and maintaining supporter or customer relationships
- Fundraising ideally in a charity environment
- Recruitment and management of volunteers
- Marketing of events and products
- Creating and managing income and expenditure budgets
- Financial reporting
- Collaborative working across departments to achieve organisational goals
- Using a database
- Using Microsoft Office
The best person for this job will be:
- Educated to Degree level or have equivalent experience
- Able to work out of office hours on a minimum of 15 occasions per year
- A car owner in possession of a valid driving licence
- Ideally will have a fundraising qualification
- Have an understanding of and commitment to equal opportunities
What we can offer you:
- Generous annual leave starting at 25 days plus bank holidays
- A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
- Early finish Friday and flexible working
- Discounts on gym membership and days out
- Employee assistance programme to give you support on any issues that come up in life
- Annual Season ticket loan
- Very active social scene including sport teams, gardening and other activities
- Generous pension provision, life assurance and permanent health insurance
- £3,000 Car Allowance
About the Company
Diabetes is the most potentially devastating – and fastest growing – health crisis of our time, requiring ongoing high-quality care and support. There are currently 4.5 million people in the UK living with diabetes, and 11.9 million more at increased risk of getting Type 2 diabetes. Those diagnosed face the risk of life-changing, and life-limiting, complications, unless they are given the very best care and the support they need to manage their condition well. As a society we need to work together now – and take action now – to fund critical research, improve healthcare and treatment, and prevent yet more people developing this potentially life-threatening condition.
Diabetes UK is a forward thinking and commercially focused organisation, and is the leading charity for the 4.5 million people with the condition in the UK.
As we continue to improve our processes, through continual development and change, this is an exciting time to join us. With established funding streams and following on from the success of our previous five-year plan, we are in a strong position to continue developing and responding to changing environments.
We rely heavily upon the expertise and motivation of our staff in order to work towards our many aims and meet objectives. We aim to be an equal opportunity employer; the organisation recognises and respects the value and diversity of all. We gladly make the adjustments required for people with disabilities to join us. Our diverse functions mean that we can offer you a wide range of rewarding career opportunities.
Diabetes UK is committed to safeguarding and promoting the welfare of children, young people and vulnerable and expects all staff and volunteers to actively support this commitment.
Diabetes UK recognises and respects the value and diversity of all.
We have a vision of a world where diabetes can do no harm – if you’d like to be part of that, why not join us?
To Learn more about the work we do - Click here