Involvement Officer

Job Introduction

The Diabetes UK Involvement and Healthcare Engagement team is a vibrant team which works to transform diabetes care and advocate for people affected by or at risk of diabetes. Many teams engage with people affected by diabetes in different ways to inform their work, their thinking and their reach. However, this needs clear coordination and leadership support to help us become functionally excellent in what we do and how we do it. The Involvement Officer role supports the charity to deliver good user involvement and for it to become a more prominent part of the culture across all parts of the charity. This will be achieved by providing support, expertise and connection for teams and areas of work.

1st Stage Interview Date: 25/26 April 2022 via Microsoft Teams

2nd Stage Interview Date: TBC - face-to-face in London

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK. You might find the following resources useful:

• To view a full list of accepted documents and the checks employers are required to make click here
• To view guidance on proving your right to work to an employer click here

If you have any questions, please contact HRAdvice@diabetes.org.uk

Role Responsibility

This role is vital to improving diabetes care, prevention and remission services and helping us advocate for people affected by or at risk of diabetes. The Involvement Officer will help involve people affected by diabetes through the work of Diabetes UK and that of our partners. The Involvement Officer will support colleagues and our partners to reach good practice in involving and engaging people affected by diabetes. There will be particular responsibility for the delivery of user involvement activities within the NHS England & Improvement diabetes programme.

The Ideal Candidate

You will have experience in planning and delivering high quality involvement activities, making sure that people from diverse backgrounds are able to influence us and our partners.

You will understand what enables and stops people from being involved and you will be clear how involvement can improve services.

You will work well with partners and colleagues and use your experience to empower others to successfully involve people. You will have a strong commitment to delivering high quality work and to learning and developing yourself. You have excellent verbal and written communication skills, including interpersonal skills and the ability to buildi strong relationships based on trust, respect and honesty.

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays, increasing to 30 days in your first 5 years here. Pro rata’d for those on part time hours or fixed term contracts.
• Generous pension provision, life assurance and income protection insurance
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out-of-pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and agile working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Access to Remote GP, physiotherapy, mental health support, and much more
• Annual Season ticket loan (after successful completion of your probation period and for contracts that are permanent or over 12 months if fixed term)
• Home office season ticket (to help you spread the cost of any equipment or furniture you wish to purchase)
• Excellent Family-friendly and Carers policies, e.g. generous maternity, paternity, and neo-natal policies – considerably higher than statutory leave and pay
• Cycle to work scheme (after successful completion of your probation period and for contracts that are permanent or over 12 months if fixed term)
• Very active social scene including sport teams, gardening and other activities which we are delighted have continued remotely during the pandemic 
• We have a variety of well-being sessions throughout the year

About the Company

For nearly 5 million people with diabetes in the UK, there’s no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won’t stop until diabetes can do no harm.

With more people than ever living with diabetes and millions more at risk of developing type 2, our work has never been more needed. We make sure they get the care and support needed to live well with diabetes and avoid devastating complications.

We fund critical research, which has led to life-changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission. Now, we want to do this for everyone and find a cure.

We can’t do any of this without you. Our staff are passionate and determined about helping everyone affected by diabetes. For over 85 years, they’ve been behind vital policy changes, as well as new treatments and technologies to make living with diabetes easier every day.

But there’s more to do. And you can be part of it.

We’re a really diverse bunch and we recognise and respect your value as an individual. As well as helping people with diabetes, you’ll be part of one of the top 30 Best UK Charities to Work For, and one of the top 75 Best Large Companies in London.

We’re committed to protecting and promoting the welfare of children and adults at risk, and we need our staff and volunteers to support this.

Our vision is a world where diabetes can do no harm. Join us today, and together, we can make that a reality.

To find out more about what we do, check out our website.

Diabetes UK