IT Infrastructure Engineer

Job Introduction

The IT team within Diabetes UK plays a crucial role in supporting our colleagues work on a day-to-day basis. As an Infrastructure Engineer you will ensure that all IT systems are designed using best practices and maintained to higher standards. You will lead on proposing improvements to existing systems as well as proposing new technologies and how they will benefit the charity in terms of efficiency and performance.

Interviews: W/C 26 November 2021

Any face to face interviews will be taking place in the London Office 

Role Responsibility

Working alongside colleagues in the IT Operations team and external service providers you will gain a good understanding of the charity IT infrastructure needs and how to deliver them. The IT Infrastructure Engineer will be the main point of escalation for all complex technical support and change requests. The role requires excellent stakeholder management and communications skills. They are expected to keep up to date with all the latest developments in IT. 

The Ideal Candidate

Ideally you will have relevant trainings or certifications by major IT vendors like Microsoft combined with experience in similar role managing IT Infrastructures in-house, deploying and supporting technologies like Office365 Email, Teams, OneDrive, Citrix, VMWare, VPN, Wi-Fi, Security, Anti-Virus, Encryption, Intune etc. You will have knowledge of Service Delivery, Change and Project Management. 

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays 
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life  
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

For the 4.8 million people in the UK with diabetes, there’s no day off. So, at Diabetes UK, we’re leading the fight every day, campaigning for better care, treatment and support. We won’t stop until diabetes can do no harm.  

We are working to make sure that those affected by diabetes get the best care and support they need to live well with their condition and avoid life-changing complications.  We're leading the way by funding critical research, improving healthcare and treatment so we can reach our vision of a world where diabetes can do no harm.

Diabetes UK staff are motivated and experienced and extremely passionate about helping people affected by diabetes.  We have been fighting for people with diabetes for more than 80 years and changed millions of lives thanks to the new treatments, technology and policy changes we've been behind.

But there's more to do.  And you can be part of it.

We're a diverse bunch and as a charity we recognise and respect the value of everyone.

We’re very excited to have been placed in the top 30 best UK charities to work for, and in the top 75 best large companies in London.

We're committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all staff and volunteers to actively support this commitment.

We have a vision of a world where diabetes can do no harm.  If you’d like to be part of that, why not join us? 

To learn more about the work we do please visit our website

Diabetes UK