Healthcare Engagement Officer

Job Introduction

The Diabetes UK Involvement and Healthcare Engagement team forms a vital part of our commitment to transform diabetes care and advocating for people affected or at risk of diabetes.

The Healthcare Engagement Officer will play a key part in supporting the team and Diabetes UK to achieve this goal by effectively engaging with, being informed by, and influencing the many thousands of professionals who deliver care to people with diabetes. We work with extraordinary people in the NHS and supporting them has never been more important.

Interview Date: 28/29 April 2021

Role Responsibility

The Healthcare Engagement Officer leads on the creation of a strong training offer for NHS staff and build strong relationships and communication channels with varied professional groups.

You gather insight from HCPs to guarantee the opinions of HCPs inform all aspects of our work, ensuring we are addressing and tackling inequality through the creation of unbiased communications and resources.

The Healthcare Engagement Officer supports our clinical skills education strategy for HCPs, including the delivery of an online education platform to enable more people to get the quality of care they need to manage their diabetes well.

You will help to manage Diabetes UK’s presence at high profile national HCP conferences and events, including virtual conferencing, liaising internally and externally to book high profile speaking slots. In normal times this will mean a willingness to travel within the UK, sometimes working outside of normal office hours.

The Ideal Candidate

A key part of this role is providing clear and concise communications to a wide range of different professional groups. You have excellent verbal and written communication skills, including interpersonal skills and the ability to building strong relationships based on trust, respect and honesty. You have experience of contributing to complex cross-organisational projects on time and within budget.

As Healthcare Engagement Officer you will be a great motivator who is able to build community amongst the key stakeholders. You will thrive in working under pressure and managing a number of projects and workloads. You will be confident in putting forward alternative approaches as well as being open to new suggestions and ideas from others.

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays 
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life  
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

Diabetes is the most devastating and fastest growing health crisis of our time.  There are currently more than 3.9 million people in the UK diagnosed with diabetes, and just under 1 million more with undiagnosed type 2.

We are working to make sure that those affected by diabetes get the best care and support they need to live well with their condition and avoid life-changing complications.  We're leading the way by funding critical research, improving healthcare and treatment so we can reach our vision of a world where diabetes can do no harm.

Diabetes UK staff are motivated and experienced and extremely passionate about helping people affected by diabetes.  We have been fighting for people with diabetes for more than 80 years and changed millions of lives thanks to the new treatments, technology and policy changes we've been behind.

But there's more to do.  And you can be part of it.

We're a diverse bunch and as a charity we recognise and respect the value of everyone.

We've recently been awarded a One Star Accreditation status by Best Companies.  And this year we were named 65th in the top 100 not-for-profit organisations in the Sunday Times Best Companies to Work For list. 

We're committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all staff and volunteers to actively support this commitment.

We have a vision of a world where diabetes can do no harm.  If you’d like to be part of that, why not join us? 

To learn more about the work we do please visit our website

Diabetes UK