Health Systems Engagement Manager - South West & South Central

Job Introduction

As a Health System Engagement Manager for south west and south central you join us at an exciting time as we expand our regional team and the scope of our regional work to more effectively reach out to, engage and support more people to live well with all types of diabetes, to prevent or delay the onset of Type 2 diabetes and ultimately to achieve our vision of a world where diabetes can do no harm.

We work with extraordinary people in the health system and supporting them has never been more important.  The two Regional Health Systems Engagement Managers will work closely with our Regional Health Systems Engagement Lead, to play a key role in improving outcomes and reducing variation for people with, and at risk of, diabetes through improvements in care, treatment and prevention services. You’ll do this by influencing, supporting, building strong relationships and working collaboratively with commissioners, frontline healthcare professionals (HCP), people living with, and at risk of, diabetes and other agencies/organisations.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our ‘Connected Working’ framework which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role of course. We do not dictate the number of days you have to attend the office.

Interview Date: Monday 26 September 2022

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK.  You might find the following resources useful:

• To view a full list of accepted documents and the checks employers are required to make click here
• To view guidance on proving your right to work to an employer click here

If you have any questions, please contact HRAdvice@diabetes.org.uk   

Role Responsibility

As a Health System Engagement Manager you will deliver agreed plans to improve outcomes for people living with/at risk of diabetes by working to reduce variation and improve care, treatment, and prevention via influencing and partnership working activity. You will build trusted relationships to increase understanding of diabetes, encourage uptake of Diabetes UK tools and resources and support health system professionals and communities to improve diabetes care. You will monitor delivery of service provision and continuously gather frontline insights and intelligence to inform our thinking and work, including actively listening to and working alongside people living with/at risk of diabetes to ensure their voice is heard within the system. You will work with the Heath Systems Engagement Lead and other colleagues across south west and south central and the wider organisation to drive sustainable changes for improvements in diabetes care utilising influence, support, campaigning and mobilisation as appropriate. 

The Ideal Candidate

As a Health System Engagement Manager you will have a highly developed strategic mindset and critical thinking skills to translate high level strategic priorities into clear and achievable objectives and workplans. You will have deep experience of working with multiple health systems on senior level influencing, systems thinking and working in partnership to challenge the status quo and drive care improvement in local systems. You will have experience of identifying practical steps and approaches to take in the face of complexity and uncertainty, and be able to demonstrate experience of using a powerful, common vision to energise and inspire colleagues and partners to work differently. You will be able to demonstrate proven experience of building and managing productive senior level relationships with fluency, confidence, and a high degree of personal credibility. Your strong understanding and demonstrable experience of involving people with health conditions from all walks of life in healthcare improvement will play a key part in influencing improvements in local care.

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays 
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life  
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

For nearly 5 million people with diabetes in the UK, there’s no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won’t stop until diabetes can do no harm.

With more people than ever living with diabetes and millions more at risk of developing type 2, our work has never been more needed. We make sure they get the care and support needed to live well with diabetes and avoid devastating complications.

We fund critical research, which has led to life-changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission. Now, we want to do this for everyone and find a cure.

We can’t do any of this without you. Our staff are passionate and determined about helping everyone affected by diabetes. For over 85 years, they’ve been behind vital policy changes, as well as new treatments and technologies to make living with diabetes easier every day.

But there’s more to do. And you can be part of it.

We’re a really diverse bunch and we recognise and respect your value as an individual. As well as helping people with diabetes, you’ll be part of one of the top 30 Best UK Charities to Work For, and one of the top 75 Best Large Companies in London.

We’re committed to protecting and promoting the welfare of children and adults at risk, and we need our staff and volunteers to support this.

Our vision is a world where diabetes can do no harm. Join us today, and together, we can make that a reality.

To find out more about what we do, check out our website.

Diabetes UK