Group Liaison Officer

Job Introduction

This role will mainly focus on working with and supporting our local groups but will require input and support to all volunteer activity into the regions. The post holder will work closely with the regional team in ensuring that volunteers get a positive and consistent experience of working as part of Diabetes UK.

Interviews: Tuesday 27 August

Role Responsibility

• To be the main point of contact and provide support to local groups to ensure that all processes relating to banking, keeping safe and legal, local groups agreement, KPI reporting are followed.
• Ensuring there is a consistent communication pathway and engagement between Diabetes UK and local groups and other volunteers. 
• Working closely with fundraising colleagues to ensure that the Local Groups annual reporting and annual return of funds is implemented smoothly and seamlessly.
• Support the Senior Volunteer Development Lead in assessing and reporting on local groups’ performance and welfare.
• Support the provision of training to meet the needs of local groups

The Ideal Candidate

The ideal candidate will have excellent communication skills, both written and over the phone. Good IT skills, including website and social media. Ability to manage own time and workload. Strong customer service skills. Ability to prioritise and manage a varied workload efficiently as well as experience within compliance.

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays 
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working 
• Discounts on gym membership and days out 
• Employee assistance programme to give you support on any issues that come up in life  
• Annual season ticket loan 
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

Diabetes is the most devastating and fastest growing health crisis of our time.  There are currently 3.8 million people in the UK diagnosed with diabetes, and 1 million more with undiagnosed Type 2.

We are working to make sure that those affected by diabetes get the best care and support they need to live well with their condition and avoid life-changing complications.  We're leading the way by funding critical research, improving healthcare and treatment so we can reach our vision of a world where diabetes can do no harm.

Diabetes UK staff are motivated and experienced and extremely passionate about helping people affected by diabetes.  We have been fighting for people with diabetes for more than 80 years and changed millions of lives thanks to the new treatments, technology and policy changes we've been behind.

But there's more to do.  And you can be part of it.

We're a diverse bunch and as a charity we recognise and respect the value of everyone.

We've recently been awarded a One Star Accreditation status by Best Companies.  And this year we were named 65th in the top 100 not-for-profit organisations in the Sunday Times Best Companies to Work For list. 

We're committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all staff and volunteers to actively support this commitment.

We have a vision of a world where diabetes can do no harm.  If you’d like to be part of that, why not join us? 

To learn more about the work we do - Click here

Diabetes UK