Fundraising Event Coordinator (Wellness Walk) - 12 Month Fixed-Term Contract

Job Introduction

In-person events, both third-party and bespoke, have always played an important part in the Diabetes UK portfolio. Since the pandemic, events at Diabetes UK have seen a strong come-back and we are now in a position to achieve significant and sustainable growth. This is a fantastic opportunity to join our events team as we start ambitious plans to make our Wellness Walks series sector-leading.

The Fundraising Events Coordinator is a key role within our Engagement & Fundraising Directorate, helping deliver incredible experiences for any walker that chooses to take on a Wellness Walk at Diabetes UK. It is an exciting time to join what is a fast-paced and successful Fundraising Events Team, working on brilliant brand new in-person events. We are capitalising on additional investment to keep growing our walking series and improve the experience we offer supporters.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role

Interview date: 20 December 2023 (via MS Teams)

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK. You might find the following resources useful:

• To view a full list of accepted documents and the checks employers are required
  to make click here
• To view guidance on proving your right to work to an employer click here

 If you have any questions, please contact recruitment@diabetes.org.uk

Role Responsibility

The post holder will be the first point of call for Wellness Walk enquiries and will work with the Fundraising Events Managers to provide our fundraisers and supporters with the advice and support they need to maximise their fundraising potential. We are committed to offering an excellent experience to all our supporters and this role will be integral to making sure we are best placed to support our event participants.

You will support the Fundraising Events Managers to create amazing experiences for our Wellness Walk participants, from the moment they engage with Diabetes UK, building loyalty that lasts beyond event day.

Working in a forward-thinking team, you will support our growth plans, working continuously to improve our offer and stand out in an increasingly competitive events market. We will be delivering six Wellness Walks in 2024 and have ambitious plans to expand the series further in the coming years.

You will work collaboratively across the organisation to deliver events that help us achieve our mission. This is an exciting time to join us as we focus on our commitment to create a world where diabetes can do no harm.

The Ideal Candidate

The successful candidate will be a confident, conscientious team player, with excellent customer service skills, who is quick to learn, highly organised and a proactive problem solver. Willing to be committed to developing customer care and team processes is key. They will have worked in a customer service focused administrative role, preferably in the charity sector and will have experience of working to tight deadlines across multiple tasks/events. They will be confident working with key stakeholders on new platforms, ideally with experience on online giving platforms like Enthuse and JustGiving.

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
• 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life  
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

For nearly 5 million people with diabetes in the UK, there’s no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won’t stop until diabetes can do no harm.

With more people than ever living with diabetes and millions more at risk of developing type 2, our work has never been more needed. We make sure they get the care and support needed to live well with diabetes and avoid devastating complications.

We fund critical research, which has led to life-changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission. Now, we want to do this for everyone and find a cure.

We can’t do any of this without you. Our staff are passionate and determined about helping everyone affected by diabetes. For over 85 years, they’ve been behind vital policy changes, as well as new treatments and technologies to make living with diabetes easier every day.

But there’s more to do. And you can be part of it.

We’re a really diverse bunch and we recognise and respect your value as an individual. As well as helping people with diabetes, you’ll be part of one of the top 30 Best UK Charities to Work For, and one of the top 75 Best Large Companies in London.

We’re committed to protecting and promoting the welfare of children and adults at risk, and we need our staff and volunteers to support this.

Our vision is a world where diabetes can do no harm. Join us today, and together, we can make that a reality.

To find out more about what we do, check out our website.

Diabetes UK