Engaging Communities Manager

Job Introduction

Diabetes UK has a commitment to improving the health of people from black and minority ethnic (BAME) communities with or at risk of diabetes. We have ambitious plans to reach more people.

The Engaging Communities Manager will lead the development and operation delivery of our Community Champions programmes, delivered through local partnerships with NHS and Local Authority organisations.

The post will also manage the BAME Reach and Impact Group, guiding colleagues across Diabetes UK to increase our impact for BAME communities.

Role Responsibility

• Identify and secure partnerships in areas where Community Champions can help improve the health of BAME communities, to an annual target of 6+ partnership worth at least £100k
• Manage and develop the Community Champions service:
• Provide expert advice to partners on the development of local Champions programmes, increasing health awareness among communities and developing approaches that lead to sustainable behaviour change
• Deliver local programmes effectively and in line with contracts
• Oversee delivery of training to Community Champions, adapting the training plans and engaging Diabetes UK teams as needed
• Adapt and develop the programme to deliver better health outcomes for BAME communities
• Identify and build relationships with local and national partners who can help us reach target communities
• Monitor reach, sustainability and impact of all programmes and evaluate impact
• Oversee the development of a national Community Champions network to ensure it meets the needs of local champions and allows us to develop the Community Champions into a stakeholder group that can add value, insight, contribute to the Diabetes UKs work
• Manage and develop the Engaging Communities team to make sure team members are clear on their objectives, well-motivated and highly performing
• Support the running of the BAME Reach and Impact Group, a collaborative of colleagues from across Diabetes UK aiming to improve our impact for people from BAME communities.
• Work with colleagues in our Regional and National Offices, Services and Volunteering team to make sure our Community Champions have
• Manage income and expenditure budgets effectively and deliver against agreed organisational KPIs

The Ideal Candidate

This is an ambitious task, to deliver it you will have expertise in engaging BAME communities in health improvement and behaviour change and in managing partnerships.

You will be a highly effective operational manager, commercially minded and focussed on outcomes that benefit communities. You will also be an excellent people manager and be experienced in working with volunteers.

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays 
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working 
• Discounts on gym membership and days out 
• Employee assistance programme to give you support on any issues that come up in life  
• Annual season ticket loan 
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and permanent health insurance 

About the Company

Diabetes is the most potentially devastating – and fastest growing – health crisis of our time, requiring ongoing high-quality care and support. There are currently 4.6 million people in the UK living with diabetes, and 12.3 million more at increased risk of getting Type 2 diabetes. Those diagnosed face the risk of life-changing, and life-limiting, complications, unless they are given the very best care and the support they need to manage their condition well. As a society we need to work together now – and take action now – to fund critical research, improve healthcare and treatment, and prevent yet more people developing this potentially life-threatening condition. 

Diabetes UK is a forward thinking and commercially focused organisation, and is the leading charity for the 4.6 million people with the condition in the UK.

As we continue to improve our processes, through continual development and change, this is an exciting time to join us. With established funding streams and following on from the success of our previous five-year plan, we are in a strong position to continue developing and responding to changing environments.

We rely heavily upon the expertise and motivation of our staff in order to work towards our many aims and meet objectives. We aim to be an equal opportunity employer; the organisation recognises and respects the value and diversity of all. We gladly make the adjustments required for people with disabilities to join us. Our diverse functions mean that we can offer you a wide range of rewarding career opportunities.

Diabetes UK is committed to safeguarding and promoting the welfare of children, young people and vulnerable and expects all staff and volunteers to actively support this commitment. 

Diabetes UK recognises and respects the value and diversity of all. 

We have a vision of a world where diabetes can do no harm – if you’d like to be part of that, why not join us? 

To learn more about the work we do - Click here

Diabetes UK