Engagement Officer (NDA)

Job Introduction

Diabetes UK is a key partner in the delivery of the National Diabetes Audit (NDA). The NDA is one of the largest clinical audits in the world, collecting data from primary and secondary care to measure the quality of care provided to people with diabetes in England and Wales. The NDA is nationally recognised as a key source of information and insight and is used to inform national policy, campaigns and improvements to care delivery. The Engagement Officer (National Diabetes Audit) will support this work at Diabetes UK, driving increased participation and involvement in the National Diabetes Audits (NDA and ensuring the healthcare system has the data and relationships needed to improve diabetes care. We work with extraordinary people in the NHS and supporting them has never been more important.

Interview Date: WC 21 August 2023

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK.  You might find the following resources useful:

• To view a full list of accepted documents and the checks employers are required to make click here
• To view guidance on proving your right to work to an employer click here

 If you have any questions, please contact HRAdvice@diabetes.org.uk

Role Responsibility

As the Engagement Officer (NDA) you will support change in diabetes care by ensuring that the audit continues to be the leading source of information and insight for planning and improving diabetes care. 

You will be supporting the Engagement Lead to engage professionals, people with diabetes and other senior stakeholders to advise the NDA. You will ensure that the healthcare system has the data, information and expert support it needs. You will help to build on our existing strong networks of healthcare professionals and look for opportunities to establish new relationships to support and enhance the NDA.

You will support the development of relationships with key teams across Diabetes UK, ensuring that the NDA is fully utilised by organisation and contributes to the strategy outcomes.

The Ideal Candidate

You will have strong organisational and project management skills, being able to effectively manage your time to deliver a diverse workload. You will work well with partners and colleagues and use your experience to engage others in the work of the NDA. You will have a strong commitment to delivering high quality work and to learning and developing yourself. You have excellent verbal and written communication skills, including interpersonal skills and the ability to build strong relationships based on trust, respect and honesty.

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
• 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life  
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

For nearly 5 million people with diabetes in the UK, there’s no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won’t stop until diabetes can do no harm.

With more people than ever living with diabetes and millions more at risk of developing type 2, our work has never been more needed. We make sure they get the care and support needed to live well with diabetes and avoid devastating complications.

We fund critical research, which has led to life-changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission. Now, we want to do this for everyone and find a cure.

We can’t do any of this without you. Our staff are passionate and determined about helping everyone affected by diabetes. For over 85 years, they’ve been behind vital policy changes, as well as new treatments and technologies to make living with diabetes easier every day.

But there’s more to do. And you can be part of it.

We’re a really diverse bunch and we recognise and respect your value as an individual. As well as helping people with diabetes, you’ll be part of one of the top 30 Best UK Charities to Work For, and one of the top 75 Best Large Companies in London.

We’re committed to protecting and promoting the welfare of children and adults at risk, and we need our staff and volunteers to support this.

Our vision is a world where diabetes can do no harm. Join us today, and together, we can make that a reality.

To find out more about what we do, check out our website.

Diabetes UK