Digital Product Owner - Know Your Risk

Job Introduction

Our online Know Your Risk tool has been used over 2 million times and is a critical part of our work to ensure fewer people get type 2 diabetes. It is a vanguard digital product for the charity. The product delivers at volume and has a complex range of stakeholder dependencies. The tool helps users to understand their personal risk, and to take steps to control their risk, including finding support from NHS and other services.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our ‘Connected Working’ framework which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role of course. We do not dictate the number of days you have to attend the office.

Interview Date: 16 November 2022

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK.  You might find the following resources useful:

• To view a full list of accepted documents and the checks employers are required to make click here
• To view guidance on proving your right to work to an employer click here

 If you have any questions, please contact HRAdvice@diabetes.org.uk  

Role Responsibility

This role is a fantastic opportunity to take a successful and impactful product and chart its developmental journey. This is a full-suite Product Owner role. You will lead for our Services team on the management and development of our online Know Your Risk tool, helping millions of people to understand and manage their risk of type 2 diabetes. You will iteratively improve user journeys and articulate and deliver the product roadmap to provide a valuable and compelling offer of support to all those at risk of diabetes.

With support from technical, UX and content development colleagues in the Digital Education Team, you will collaborate with a wide range of internal and external stakeholders to scope functional/content development and develop strong and innovative partnerships with NHS and corporate partners that will help us to reach and support more people than ever before.

The Ideal Candidate

This role is embedded in our Digital Education Team, which has expertise in technical, UX and content development for digital services. You’ll will have experience as a Digital Product Owner and have a strong understanding of how digital can support people to understand and achieve their health goals. You will show drive and commitment to overcoming the barriers that prevent people from taking control of their diabetes risk. Your past experience will demonstrate creativity, collaboration, problem solving and innovation in building solutions. And you will be an adaptable and persuasive communicator, comfortable working as part of a team with diverse backgrounds and skills.

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays 
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life  
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

For nearly 5 million people with diabetes in the UK, there’s no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won’t stop until diabetes can do no harm.

With more people than ever living with diabetes and millions more at risk of developing type 2, our work has never been more needed. We make sure they get the care and support needed to live well with diabetes and avoid devastating complications.

We fund critical research, which has led to life-changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission. Now, we want to do this for everyone and find a cure.

We can’t do any of this without you. Our staff are passionate and determined about helping everyone affected by diabetes. For over 85 years, they’ve been behind vital policy changes, as well as new treatments and technologies to make living with diabetes easier every day.

But there’s more to do. And you can be part of it.

We’re a really diverse bunch and we recognise and respect your value as an individual. As well as helping people with diabetes, you’ll be part of one of the top 30 Best UK Charities to Work For, and one of the top 75 Best Large Companies in London.

We’re committed to protecting and promoting the welfare of children and adults at risk, and we need our staff and volunteers to support this.

Our vision is a world where diabetes can do no harm. Join us today, and together, we can make that a reality.

To find out more about what we do, check out our website.

Diabetes UK