Digital Engagement Officer - North of England

Job Introduction

Over the past two years Diabetes UK has witnessed a significant change in how we engage with people living with and at risk of diabetes. During this time digital engagement has become a clear development area for us within our national and regional teams.  
We are therefore seeking to appoint a Digital Engagement Officer to support the development and delivery of an effective local digital engagement plan, in agreement with the Communications Manager. Based within the North of England the successful person will help us achieve a revolution in understanding and support for diabetes by increasing our reach, profile, reputation and influence, using online platforms to engage with the diabetes community and the wider public. Through agreed targeted plans, they will promote the work of Diabetes UK, raise awareness of diabetes among the public, and providers of healthcare service/system, support people living with diabetes and influence improvements in services for people with diabetes.
This is a fantastic opportunity to help us grow our digital engagement to maximise our impact in local communities and drive improvements in diabetes care.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our ‘Connected Working’ framework which allows great flexibility in the way that we work. This role is based within the North of England and allows for home and office-based working within the region, it is linked to our Warrington office. The person must therefore be based within that region.  Subject to the needs of your role, we do not dictate the number of days you have to attend the office.  

1st Interview : 8th or 9th September (Via Teams)

2nd interview: TBC in person

Role Responsibility

As Digital Engagement Officer you will use your considerable experience to:

• Contribute to the development and delivery of a strategic digital engagement plan to support team and organisational objectives. 
• Develop and deliver proactive communications to raise the profile of Diabetes UK across the North of England  region using various social media channels. 
• Work collaboratively with other Regional, National and wider organisation colleagues to share best practice and agree effective ways to digitally communicate and mobilise stakeholders from all communities, incorporating key messages across the UK.
• Build and maintain digital engagement with existing and new stakeholders, to inform and strengthen Diabetes UK’s social media and online activity and overall profile.
   

The Ideal Candidate

This role calls for someone with a strong track record in digital engagement. You should be able to demonstrate understanding of the reputational, legal, GDPR, consent and safeguarding risks involved with media relations and social media and be able to mitigate against these. The ideal person should have experience of motivating and supporting others to deliver digital and social media communications and be familiar with online content management systems. Knowledge and experience of carrying out communications projects and plans across a variety of digital platforms, including websites and social media is essential along with the ability to maintain, review and improve online information and resources.

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays 
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life  
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

For nearly 5 million people with diabetes in the UK, there’s no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won’t stop until diabetes can do no harm.

With more people than ever living with diabetes and millions more at risk of developing type 2, our work has never been more needed. We make sure they get the care and support needed to live well with diabetes and avoid devastating complications.

We fund critical research, which has led to life-changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission. Now, we want to do this for everyone and find a cure.

We can’t do any of this without you. Our staff are passionate and determined about helping everyone affected by diabetes. For over 85 years, they’ve been behind vital policy changes, as well as new treatments and technologies to make living with diabetes easier every day.

But there’s more to do. And you can be part of it.

We’re a really diverse bunch and we recognise and respect your value as an individual. As well as helping people with diabetes, you’ll be part of one of the top 30 Best UK Charities to Work For, and one of the top 75 Best Large Companies in London.

We’re committed to protecting and promoting the welfare of children and adults at risk, and we need our staff and volunteers to support this.

Our vision is a world where diabetes can do no harm. Join us today, and together, we can make that a reality.

To find out more about what we do, check out our website.

Diabetes UK