Digital Analysis Manager

Job Introduction

To create a world where diabetes can do no harm our decisions must be driven by insight. As our Digital Analysis Manager, you will champion and develop evidence-based decision making enabling us to maximise our digital presence. You will drive our digital analytics, allowing us to shape, test and grow what we do in the digital space. Supported by a wider team of insight analysts, and working closely with digital specialists, together we will use the insights gathered to help us improve user experience and increase engagement across everything we do.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our ‘Connected Working’ framework which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role of course. We do not dictate the number of days you have to attend the office.

Interview Date: TBC

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK.  You might find the following resources useful:

• To view a full list of accepted documents and the checks employers are required to make click here
• To view guidance on proving your right to work to an employer click here

 If you have any questions, please contact HRAdvice@diabetes.org.uk   

Role Responsibility

You will work with colleagues to set up tracking and monitor digital activity. You’ll lead on building dashboards and upskilling teams to access their own data. You’ll drive colleagues to engage with data, helping them increase their understanding from it. You’ll analyse data to produce actionable insights and advise on how we should approach digital analytics strategically and compliantly. You’ll be pivotal in helping us use insight to shape and improve what we do so we reach our target audiences, provide them tailored and relevant information, a great customer experience and build engagement.  

The Ideal Candidate

We are looking for a motivated individual experienced in using Google Tag Manager and Google Analytics and skilled at generating insight to help shape everything we do. You will confidently help and upskill others to engage with digital analysis and influence them to think wider than individual products and instead about the whole customer experience. You will be able to balance reactive demands with working towards a long-term vision. You will be passionate about the role data and insight can play in driving development and innovation and you will embrace and champion change.

Package Description

What we can offer you: 

• Generous annual leave starting at 25 days plus bank holidays 
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) 
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life  
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities 
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

For nearly 5 million people with diabetes in the UK, there’s no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won’t stop until diabetes can do no harm.

With more people than ever living with diabetes and millions more at risk of developing type 2, our work has never been more needed. We make sure they get the care and support needed to live well with diabetes and avoid devastating complications.

We fund critical research, which has led to life-changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission. Now, we want to do this for everyone and find a cure.

We can’t do any of this without you. Our staff are passionate and determined about helping everyone affected by diabetes. For over 85 years, they’ve been behind vital policy changes, as well as new treatments and technologies to make living with diabetes easier every day.

But there’s more to do. And you can be part of it.

We’re a really diverse bunch and we recognise and respect your value as an individual. As well as helping people with diabetes, you’ll be part of one of the top 30 Best UK Charities to Work For, and one of the top 75 Best Large Companies in London.

We’re committed to protecting and promoting the welfare of children and adults at risk, and we need our staff and volunteers to support this.

Our vision is a world where diabetes can do no harm. Join us today, and together, we can make that a reality.

To find out more about what we do, check out our website.

Diabetes UK