Diabetes Support Worker (2 year Fixed Term Contract)

Job Introduction

Role description:

Are you passionate about making a real difference? We have an exciting opportunity for a Diabetes Support Worker to join our team in Northern Ireland.

In this dynamic role, you’ll be at the forefront of connecting people living with, or at risk of, diabetes to the support, information and communities that can truly improve their lives. You’ll work closely with volunteers, community organisations and local partners to expand our reach and ensure no one faces diabetes alone.

We’re looking for someone who can inspire and collaborate, building strong, positive relationships across a wide range of communities and services. Your ability to influence and work together with others will help us grow meaningful local connections and ensure people can access the right support at the right time—particularly those in underserved or harder-to-reach communities.

Key Activities

• work closely with the engaging communities and volunteer manager and the wider team, to support the development and delivery of an effective and meaningful community engagement and volunteering plan across the region
• work with the Engaging Communities and Volunteer Manager to map and build strong links with community organisations, local partners and providers of health, social and community services and develop and maintain a database of support services relevant to people living with diabetes in their local community  
• support and enable Diabetes UK volunteers, groups, and communities to build effective local connections with the above services and their wider diabetes communities to grow our reach at a local level
• assist people to identify their needs and access the right support and services within their local community and/or diabetes UK, with particular focus on the more deprived or less often seen and heard communities in the region.

 The ideal candidate:

 As a Diabetes Support Worker, you will be self-motivated with excellent administrative, telephone and organisational skills.  You will be able to communicate effectively with a range of audiences, with an understanding of the importance of diversity and inclusion.   You will have the ability to listen and empathise with others, forming effective working relationships with a range of health and social care professionals, community groups and people with lived experience. You will have experience in using data management systems and Microsoft Office packages and be able to maintain internal systems and records to agreed standards.

For further information about the role please refer to the job description at the end of the page.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role. 

Interview date: 11 June 2026 (In person in the Lisburn office)

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK.  

To view a full list of accepted documents and the checks employers are required to make click here 

To view guidance on proving your right to work to an employer click here 

If you have any questions, please contact recruitment@diabetes.org.uk 

Package Description

We have some amazing benefits available which we are proud to be able to offer. We have a health cash plan available, early finish Fridays, access to an incredible Learning and Development offer, and much more. Please refer to the job description pack to find out more about what benefits you can access if you become an employee of Diabetes UK.

About the Company

For nearly 5 million people with diabetes in the UK, there’s no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won’t stop until diabetes can do no harm.

With more people than ever living with diabetes and millions more at risk of developing type 2, our work has never been more needed. We make sure they get the care and support needed to live well with diabetes and avoid devastating complications.

We fund critical research, which has led to life-changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission. Now, we want to do this for everyone and find a cure.

We can’t do any of this without you. Our staff are passionate and determined about helping everyone affected by diabetes. For over 85 years, they’ve been behind vital policy changes, as well as new treatments and technologies to make living with diabetes easier every day.

But there’s more to do. And you can be part of it. Our vision is a world where diabetes can do no harm. Join us today, and together, we can make that a reality.

Our commitment to Equity, Diversity, and Inclusion

Diabetes does not affect everyone equally and as a charity we are committed to equity, diversity and inclusion. We seek to better reflect those we serve. This means we actively seek to reach a diverse pool of candidates in our recruitment processes and particularly welcome applications from groups currently underrepresented at senior level, including those from Black, Asian and other ethnic minority backgrounds. It also means if you have a disability or long-term condition, we're happy to consider any reasonable adjustments you might need to take part in the process and succeed in the role, just let our HR team know via recruitment@diabetes.org.uk

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK and satisfactory references and a DBS check if required.

To find out more about what we do, check out our website.

Diabetes UK