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Content Manager

Job Introduction

We are looking for a driven, highly organised Content Manager to play a vital role in our mission to ensure people affected by diabetes live well and with confidence.

Reporting to the Senior Content Manager, your focus will be to lead and manage the digital content function of the Content Team within Marketing and Communications. You will be responsible for delivering against the multi-channel, multi-format content roadmap, created in collaboration with the Senior Content Manager. You will ensure Content Producers in your team and devolved website editors across the organisation put audience needs at the forefront of all digital content created, as well as uphold the highest standards in SEO, accessibility and readability best practice.

An expert in combining the power of storytelling with a strong brand voice, you will understand what successful content marketing looks like for content in all forms – including copy, video, photography, graphical and audio. You will use this expertise to consult colleagues across Diabetes UK on marketing and communications integrated campaigns, supporting the Content Team in acting as an internal content agency.

If this sounds like you, then apply now.

Interview Date: W/C Monday 27 September 2021

Role Responsibility

You will lead and develop a team of digital content producers to deliver content against a multi-channel content strategy and optimise website content for search, accessibility, readability and user experience. Expertly leveraging tools and data, including personas, marketing segmentation, keyword tools and Google Analytics, you will drive user engagement and report web site performance to senior stakeholders. You will manage relationships with external agencies and contributors, driving innovation and upholding best practice content production processes.

The Ideal Candidate

You are an experienced Content Manager delivering complex digital projects on time and within budget in a busy working environment. You will be an excellent copywriter and storyteller, enjoying a mixture of hands-on content production and managing a team to deliver best-in-class content. Passionate about giving users excellent content experiences, you will collaborate with colleagues to achieve strategic marketing goals. Highly organised, you will be able to hit the ground running, quickly learning to navigate a complex organisation and its policies and procedures.

Package Description

What we can offer you: 

  • Generous annual leave starting at 25 days plus bank holidays 
  • A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments
  • Early finish Friday and flexible working as part of our approach to activity based working
  • Discounts on gym membership
  • Employee assistance programme to give you support on any issues that come up in life  
  • Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
  • Very active social scene including sport teams, gardening and other activities 
  • Generous pension provision, life assurance and income protection insurance
  • Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

For the 4.8 million people in the UK with diabetes, there’s no day off. So, at Diabetes UK, we’re leading the fight every day, campaigning for better care, treatment and support. We won’t stop until diabetes can do no harm.  

We are working to make sure that those affected by diabetes get the best care and support they need to live well with their condition and avoid life-changing complications.  We're leading the way by funding critical research, improving healthcare and treatment so we can reach our vision of a world where diabetes can do no harm.

Diabetes UK staff are motivated and experienced and extremely passionate about helping people affected by diabetes.  We have been fighting for people with diabetes for more than 80 years and changed millions of lives thanks to the new treatments, technology and policy changes we've been behind.

But there's more to do.  And you can be part of it.

We're a diverse bunch and as a charity we recognise and respect the value of everyone.

We’re very excited to have been placed in the top 30 best UK charities to work for, and in the top 75 best large companies in London.

We're committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all staff and volunteers to actively support this commitment.

We have a vision of a world where diabetes can do no harm.  If you’d like to be part of that, why not join us? 

To learn more about the work we do please visit our website

Diabetes UK


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