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Assistant Director of Services

Please Note: The application deadline for this job has now passed.

Job Introduction

Our Services Teams help and support people to live well with diabetes. With a determined vision to transform lives we tackle the problems and challenges that people can sometimes face through providing a range of services that offer hope and solutions.  We provide practical support through our Customer Care Centre, our Helpline, the Online Forum, our tailored events and support for children and families with type 1 diabetes, our programme on physical activity and through our digital Learning Zone.  We co-ordinate the work we do for people with type 1 diabetes and we also run the major diabetes professional and academic conference in the UK.   

*Do Not Click the Apply Button*

This recruitment is being managed by Prospectus so please do not apply  via our website.  For a confidential discussion about the post and to request the full Candidate Pack, get in touch with Teresa Willis, Teresa.Willis@prospect-us.co.uk  at Prospectus as soon as possible. Alternately please call 020 7405 4999.

To register your interest in this position, please submit a Word version of your CV. Applications should be made via the Prospectus website at: https://jobs.prospect-us.co.uk/jobs/details/hq00178100

First Stage Interviews: w/c 1 February 2021
Second Interview: TBC

Role Responsibility

As Assistant Director of Services you will play a pivotal role in the leadership and growth of our services and support for people with diabetes, ensuring continued operational excellence. You will ensure that our services are aligned to our strategic goals, are suitably scaled to meet required need, and will build strong external partnerships to ensure reach is achieved, and that more beneficiaries are supported. You will build, lead and develop a high performing team.  You will also play a key charity wide strategic leadership role as the co-lead for our Outcome Living Well. 


The Ideal Candidate

To be considered, you must be a  leader who can build on the strengths of a great team, who is passionate about delivering high quality support services on a UK wide scale. You must have demonstrable experience of developing operational excellence and of working with people affected by health inequalities to inform service delivery. You must have experience of business planning and service development, as well as leading within a matrix environment.    


Package Description

What we can offer you: 

  • Generous annual leave starting at 25 days plus bank holidays 
  • A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments
  • Early finish Friday and flexible working as part of our approach to activity based working
  • Discounts on gym membership
  • Employee assistance programme to give you support on any issues that come up in life  
  • Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
  • Very active social scene including sport teams, gardening and other activities 
  • Generous pension provision, life assurance and income protection insurance
  • Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

About the Company

Diabetes is the most devastating and fastest growing health crisis of our time.  There are currently more than 3.9 million people in the UK diagnosed with diabetes, and just under 1 million more with undiagnosed type 2.

We are working to make sure that those affected by diabetes get the best care and support they need to live well with their condition and avoid life-changing complications.  We're leading the way by funding critical research, improving healthcare and treatment so we can reach our vision of a world where diabetes can do no harm.

Diabetes UK staff are motivated and experienced and extremely passionate about helping people affected by diabetes.  We have been fighting for people with diabetes for more than 80 years and changed millions of lives thanks to the new treatments, technology and policy changes we've been behind.

But there's more to do.  And you can be part of it.

We're a diverse bunch and as a charity we recognise and respect the value of everyone.

We've recently been awarded a One Star Accreditation status by Best Companies.  And this year we were named 65th in the top 100 not-for-profit organisations in the Sunday Times Best Companies to Work For list. 

We're committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all staff and volunteers to actively support this commitment.

We have a vision of a world where diabetes can do no harm.  If you’d like to be part of that, why not join us? 

To learn more about the work we do - Click here

Diabetes UK

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