Together Type 1 Support Officer (18 months fixed term contract - part time)

Job Introduction

The Together Type 1 Support Officer role is a key role for Diabetes Uk’s Together Type 1 Programme. We delighted to be entering our fourth year of the 5 year youth programme (11-25 years) delivering a diverse range of in-person and on-line activities designed to support young people living with Type 1 diabetes. TT1 is a UK wide dynamic programme which is delivered and supported by 7 local youth teams . We are building a strong community of young leaders who offer peer support and connect with other young people living with type1 diabetes taking their knowledge and their lived experience to drive positive change in diabetes care as well as raise awareness about Type 1. This essential administrative role will provide day to day support to the central and local teams and enhance our impact and reach through pro-active campaigns, social media and on-line content. 

This role forms part of a central team supporting Diabetes UK’s Together Type 1 Programme (an externally funded 5 year Youth Programme).  

Role description:

Reporting to the Head of Type 1 Services you will work alongside the TT1 Programme Manager, Communications Manager and Peer Support Manager to understand and deliver on the programmes key priorities. In addition to providing direct support to the central team you will collaborate with Youth Teams across Nations and Regions to co-ordinate activities, plan and schedule meetings and workshops.  The post holder will help co-ordinate core operations, including managing shared email accounts, organising and planning a variety of governance structured meetings. The post holder will also assist the Communications manager in creating and scheduling social media content and being act as a point of contact for regional youth teams supporting their planning, delivery and on-line activity.

This pivotal role involves working with wider delivery teams to ensure effective co-ordination across all the programmes functions and updates.  As TT1 Support Officer you will oversee and manage a range of programme processes and procedures, maintaining high standards of governance, safety and compliance.

The ideal candidate:

As TT1 Support Officer you will have experience in administrative tasks, systems and processes and will have developed strong communication skills to confidently communicate across a wide varied and dispersed delivery team. You will also communicate effectively with both internal and external key stakeholders working to build strong relationships with members of the delivery team and our TT1 partners. 

You’ll have the ability to plan and be effective in how you prioritise against competing demands. You will be familiar with Microsoft packages and have knowledge of social media content, understanding the challenges around safety related to social media and digital platforms.

 As TT1 Support Officer you will be able to provide an excellent customer experience to the general public, our partners and work with both central and local teams to develop and implement a range of processes to support smooth and effective delivery of the programme.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role. 

Interview date: 3 December 2025 

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK.  

To view a full list of accepted documents and the checks employers are required 
to make click here

Package Description

We have some amazing benefits available which we are proud to be able to offer. We have a health cash plan available, early finish Fridays, access to an incredible Learning and Development offer, and much more. Please refer to the job description pack to find out more about what benefits you can access if you become an employee of Diabetes UK.

About the Company

For nearly 5 million people with diabetes in the UK, there’s no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won’t stop until diabetes can do no harm.

With more people than ever living with diabetes and millions more at risk of developing type 2, our work has never been more needed. We make sure they get the care and support needed to live well with diabetes and avoid devastating complications.

We fund critical research, which has led to life-changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission. Now, we want to do this for everyone and find a cure.

We can’t do any of this without you. Our staff are passionate and determined about helping everyone affected by diabetes. For over 85 years, they’ve been behind vital policy changes, as well as new treatments and technologies to make living with diabetes easier every day.

But there’s more to do. And you can be part of it. Our vision is a world where diabetes can do no harm. Join us today, and together, we can make that a reality.

Our commitment to Equity, Diversity, and Inclusion

Diabetes does not affect everyone equally and as a charity we are committed to equity, diversity and inclusion. We seek to better reflect those we serve. This means we actively seek to reach a diverse pool of candidates in our recruitment processes and particularly welcome applications from groups currently underrepresented at senior level, including those from Black, Asian and other ethnic minority backgrounds. It also means if you have a disability or long-term condition, we're happy to consider any reasonable adjustments you might need to take part in the process and succeed in the role, just let our HR team know via recruitment@diabetes.org.uk

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK and satisfactory references and a DBS check if required.

To find out more about what we do, check out our website.

Diabetes UK